FAQs
1. What is InfinityFind?
InfinityFind is a U.S.-based patio and outdoor furniture store focused on delivering durable, comfortable, and well-designed furniture for modern outdoor living. Our collections are curated to enhance patios, balconies, gardens, and outdoor lounges with weather-resistant materials, solid construction, and clean aesthetics built for everyday use.
2. Do you ship patio furniture across the United States?
Yes. InfinityFind offers nationwide shipping across the United States. Shipping options, costs, and delivery estimates are displayed at checkout based on your location and selected patio furniture items.
3. How long does delivery take?
Orders are typically delivered within 1–2 business days for nearby locations and 5–8 business days for other areas, depending on product availability and destination. Once your order ships, tracking details will be provided so you can monitor delivery in real time.
4. What payment methods do you accept?
We accept major credit and debit cards along with other secure online payment methods available at checkout. All transactions are processed through encrypted, trusted payment gateways to ensure complete security.
5. Can I change or cancel my patio furniture order after placing it?
Yes. Orders can be modified or canceled within a limited time after confirmation. Please contact our support team as soon as possible so we can assist before the order is processed or shipped.
6. What is your return and exchange policy?
InfinityFind offers returns or exchanges within 30 days of delivery, provided items are unused, unassembled, undamaged, and returned in their original packaging. Some items, including assembled, customized, or clearance products, may not be eligible for return.
7. How can I contact InfinityFind customer support?
You can reach our customer support team through the Contact Us page on our website or via our official support email. We’re here to help with orders, shipping, returns, and product-related questions.
8. Is my personal and payment information secure?
Absolutely. Your privacy and security are a priority at InfinityFind. We use industry-standard encryption and secure payment systems to protect all personal and financial information.
9. Do you offer discounts or promotions?
Yes. InfinityFind runs seasonal sales, limited-time promotions, and exclusive offers. Subscribe to our email list or check our website regularly to stay updated.
10. How can I track my order?
Once your patio furniture order ships, you’ll receive a tracking link via email or SMS, allowing you to follow your delivery status from dispatch to arrival.